 |
|
||||
 
|
|
||||
FAQs
1. What is NepalRemit®?NepalRemit® is internet based online money transfer service operated by Liberal Money Express Pvt. Ltd., a remittance company based in Nepal and licensed by Nepal Rastra Bank (the Central Bank of Nepal). The service is available in many countries across the globe. It allows you to send money almost instantaneously to any place in Nepal. 2. What services does NepalRemit® provide ?NepalRemit® provides instant cash payment as well as credit to account with all commercial banks in Nepal. 3. Where can I send the money?NepalRemit® covers most parts of Nepal. Please click here to find out all the locations where you can sent the money in Nepal. 4. Is there any limit to the amount I can send ?The limit depends on the country from where you are sending the money and its regulations. Please contact your nearest NepalRemit® agent to find the limit in your country. 5. What are the charges?Charges depend on the country from where you are sending the money, thou we assure you that our charges are the lowest in the category making our service the most competitive yet reliable. 6. How do I send money?Simply visit your nearest NepalRemit® agent and fill out the remittance form. The attendant of the agency would guide you through rest of the procedure, its as simple as 1-2-3. Remember to take your ID card with you. 7. I already use another money transfer service, why should I want to change to NepalRemit®?What differentiate NepalRemit® from other service provider is the lowest charges accompanied by the best service. Money is transferred immediately and ready for collection as we operate online. Even small amounts can be sent and still be cost effectively. There is no charge or deductions in Nepal so your loved ones can just go to the paying agent in Nepal and collect the money. 8. How safe is the service?The transfers are very safe as NepalRemit® uses the latest web technology. It is protected by Verisign and is 128 bit encrypted with various other security means. 9. How fast is it?As fast as "1-2-3 go" All transfers happen instantly i.e. the payment instruction reaches our paying agency within seconds and can be collected there and then. 10. Will you give Cash or Cheque at the receivers end?We generally pay out in Cash unless the receiver prefers to be paid by Cheque/Draft. A small extra charge may be associated with Cheque/Draft payment. 11. How soon are the account credited, if transferred to bank account?The time taken for account credit depends on the bank. If the bank is online, it will be credited same day, otherwise it can take 2-3 working days. Generally, within 3 working days, the account will be credited. 12. Can I also receive money from Nepal?No, Nepal does not allow transfer of money outside the country. 13. How do I know whether the money has reached?You can contact your remitting agent to check the status of your transfer or you can check the status of your remittance online. This is available on real-time basis. 14. How does my beneficiary know where to pick up the money?This information has to be given to the beneficiary yourself, additionally the center which receives the payment instructions can call your beneficiary to collect the payment from them, if the telephone number is provided. 15. Will I receive a legal receipt at the branch for sending money?Yes, all transactions are recorded, by providing signed and stamped receipts from the agent. All transactions are legal and are done through banking channel only. 16. Am I insured against fraud incase the money is collected by an imposter? How do you prevent such incidents?Yes you are! Incase of any fraud that has been perpetuated without your knowledge, it would be deemed as an internal matter and would not affect your transaction. 17. What other benefits do I get for sending money through NepalRemit®?There are different payment options available for the respective countries. For example when sending money from UK, you make to provided free telephone call to Nepal. Please check with your agent for value added services. 18. What other services can I avail through NepalRemit®?We provide any services related with remittance and banking. Just to name some common services that we provide are opening of bank account with our bankers, payment of telephone/hospital/school bills, payment of government fees and taxed etc. Please contact lme@nepalremit.net for any specific service that you may required in Nepal. |
|||||
 |
|||||
